Privacy policy

This Privacy Policy explains how and why we collects, uses, and shares personal information when you interact with or use our Site or Service. It also includes any information we collects offline in connection with the Service, which we may combine with information from the Site and Service.

• 1. Use of Services

  • 1.1 Eligibility

    You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.

  • 1.2 Permitted Access

    We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes, subject to your compliance with these Terms. Any unauthorized use of the services is strictly prohibited, including but not limited to:

    • Using the services for illegal or harmful purposes.
    • Attempting to gain unauthorized access to our systems or user accounts.
    • Engaging in any activity that disrupts or interferes with the operation of the services

• 2. Information We Collect

  We may collect information in the following ways:

  • Information You Provide to Us: This includes personal information you share when you create an account, book a service, or communicate with us. Examples include your name, email address, phone number, mailing address, and payment details.
  • Automatically Collected Information: We may collect details about your device, browser type, IP address, and interactions with our website using cookies and other tracking technologies.
  • Information from Third Parties: We may receive additional information about you from third-party sources to enhance our services.

• 3. Information About Third-Party Cookies

  We may work with third-party partners who use cookies, web beacons, or other tracking technologies to collect information about your online activities over time and across different websites. These partners may use the data for purposes such as analytics and personalized advertising. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

• 4. How We Use Your Information

  We use your information for the following purposes:

  • Provide and improve our services.
  • Process payments and fulfill bookings.
  • Communicate with you about your account, services, and customer support inquiries.
  • Send promotional materials and special offers, with your consent.
  • Comply with legal requirements and enforce our Terms.

• 5. How We Share Your Information

  We may share your information in the following circumstances:

  • With Service Providers: We work with third-party vendors to process payments, host our website, and provide other essential services. These providers are authorized to use your personal information only as necessary to provide these services.
  • As Required by Law: We may disclose your information to comply with legal obligations, such as court orders or subpoenas.
  • In Business Transactions: Your information may be transferred as part of a merger, acquisition, or sale of assets.
  • With Your Consent: We will share information with third parties when you direct us to or consent to such sharing.

• 6. Texting

  • 6.1 Consent to Receive SMS Messages

    By providing your phone number, you expressly consent to receive SMS text messages from Syzygy AI LLC, including but not limited to messages regarding your orders, booking confirmations, appointment reminders, and customer service inquiries. This consent is not a condition of purchase.

  • 6.2 Purpose of SMS Messages

    SMS messages sent by Syzygy AI LLC will solely pertain to your orders or service-related updates. Examples include order confirmations, appointment reminders, or responses to inquiries.

  • 6.3 Message Frequency

    Message frequency will vary based on your interactions with Syzygy AI LLC but will typically include only messages necessary to facilitate or confirm your service.

  • 6.4 Opt-Out Instructions

    You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive SMS messages unless you re-enroll. For further assistance, please contact us at support@cleanbee.ai.

  • 6.5 Message and Data Rates

    Standard message and data rates may apply for any SMS messages sent or received as part of this service. Please check with your mobile carrier for details about your SMS plan.

  • 6.6 Privacy and Data Use

    Your phone number and any data shared via SMS will be used solely for providing services related to your orders, in accordance with our Privacy Policy. This data will not be shared with third parties except as required to deliver services or comply with applicable law.

  • 6.7 Service Limitations

    Syzygy AI LLC is not responsible for delays or failures in SMS message delivery caused by mobile carriers, technical issues, or service interruptions.

  • 6.8 Eligibility

    By agreeing to receive SMS messages, you confirm that you are at least 18 years of age and the authorized user of the mobile phone number provided.

  • 6.9 Changes to SMS Terms

    Syzygy AI LLC reserves the right to update these SMS terms and conditions at any time. Material changes will be communicated via updates to our Terms and Conditions on our website.

• 7. Disclaimers

  WE MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENT, OR ANY PRODUCT OR SERVICE AVAILABLE ON OR PROMOTED THROUGH THIS SITE.
  
  THIS SITE AND ALL OF ITS CONTENT (INCLUDING USER-GENERATED CONTENT) ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, SYZYGY AI LLC, ITS AFFILIATES, AND THEIR SERVICE PROVIDERS AND LICENSORS DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, ARISING BY STATUTE, CUSTOM, COURSE OF DEALING, COURSE OF PERFORMANCE OR IN ANY OTHER WAY, WITH RESPECT TO THIS SITE, ITS CONTENT, AND ANY PRODUCTS OR SERVICES AVAILABLE OR PROMOTED THROUGH THIS SITE.
  
  WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, SYZYGY AI LLC, ITS AFFILIATES, AND THEIR SERVICE PROVIDERS AND LICENSORS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES RELATED TO AND ASSUME NO LIABILITY FOR ANY (A) TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ISSUES RELATING TO THE SECURITY OF THIS SITE; (C) THAT THE CONTENT OF THIS SITE IS ACCURATE, COMPLETE OR CURRENT; (D) THAT THIS SITE WILL OPERATE WITHOUT INTERRUPTION OR ERRORS, MISTAKES OR INACCURACIES; (E) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE, RESULTING FROM ACCESS TO OR USE OF THE SITE; AND (F) ANY UNAUTHORIZED ACCESS TO OR USE OF THIS SITE, OUR SERVERS, OR ANY PERSONAL OR SENSITIVE PERSONAL INFORMATION WE STORE.
  
  WE DO NOT REPRESENT OR WARRANT THAT THIS SITE, ITS SERVERS, OR ANY TRANSMISSIONS SENT FROM US OR THROUGH THIS SITE WILL BE FREE OF ANY HARMFUL COMPONENTS (INCLUDING VIRUSES).
  
  SYZYGY AI LLC DOES NOT ENDORSE AND IS NOT RESPONSIBLE FOR STATEMENTS, ADVICE, AND OPINIONS MADE BY ANYONE OTHER THAN AUTHORIZED SYZYGY AI LLC SPOKESPERSONS. WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE FOR ANY STATEMENTS, ADVICE, OR OPINIONS CONTAINED IN USER-GENERATED CONTENT AND SUCH STATEMENTS, ADVICE AND OPINIONS DO NOT IN ANY WAY REFLECT THE STATEMENTS, ADVICE AND OPINIONS OF SYZYGY AI LLC.
  
  WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AGAINST THE POSSIBILITY OF DELETION, MISDELIVERY, OR FAILURE TO STORE COMMUNICATIONS, PERSONALIZED SETTINGS, OR OTHER DATA. YOU ACCEPT THAT OUR SHAREHOLDERS, PARENTS, AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AND OTHER REPRESENTATIVES SHALL HAVE THE BENEFIT OF THIS CLAUSE.
  
  APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF CERTAIN WARRANTIES, SO ALL OR PART OF THIS DISCLAIMER OF WARRANTIES MAY NOT APPLY TO YOU. YOU AGREE THAT YOUR USE OF THE SITE SHALL BE AT YOUR SOLE RISK.

• 8. Your Obligations

  You agree to:

  • Provide accurate and complete information when using our services.
  • Use the services only for lawful purposes and in compliance with these Terms.
  • Protect your account credentials and notify us immediately of any unauthorized use.
  • Refrain from posting, transmitting, or sharing any content that is unlawful, harmful, defamatory, or otherwise objectionable.

• 9. Responsibility For User-Generated Content Posted on or Through This Site

  You are solely responsible for any User-Generated Content (“UGC”) that you post on this Site. Under no circumstances will we be liable for any UGC.
  
  This means that you, not Syzygy AI LLC, bear full responsibility for all UGC you post and may be held personally liable for content that is defamatory, obscene, libelous, or that violates these Terms, any confidentiality obligations, or the rights of others. You represent and warrant that all UGC you post meets the following criteria:

  1. You own or have the necessary rights, licenses, and permissions to use and grant Syzygy AI LLC the authority to use any intellectual property or proprietary rights within the UGC.
  2. You have obtained proper consent and permission from any identifiable individuals in the UGC to use their name, image, and likeness.

  Since we do not control UGC posted on or through this Site, we cannot guarantee its accuracy, integrity, quality, or suitability. You may encounter UGC that you find objectionable when accessing this Site. We are not responsible for any UGC, including any errors or omissions. Furthermore, we disclaim any liability for any losses or damages resulting from the use of UGC posted, emailed, transmitted, or otherwise made available on or through this Site. UGC expresses the personal opinions of the individuals posting it and does not necessarily reflect the views of Syzygy AI LLC or its affiliates.

  Ownership and License to User-Generated Content

  You retain ownership of any copyrights or intellectual property rights in your original UGC. However, by using this Site, you grant Syzygy AI LLC and its subsidiaries, affiliates, successors, and assigns a non-exclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense) to use, copy, modify, distribute, publicly display, perform, publish, transmit, remove, retain, repurpose, and commercialize the UGC in any form or media, now known or later developed, without restriction, notification, attribution, or compensation to you. This license also allows us to authorize others to use the UGC.
  
  Because of this, we ask that you do not post any UGC that you do not wish to license to us, including photographs, videos, confidential information, or product ideas.

  Monitoring and Removal of User-Generated Content

  Syzygy AI LLC reserves the right (but does not assume the obligation) to:

  • Monitor all UGC.
  • Require users to avoid specific topics.
  • Remove or block any UGC at any time, without notice, at our sole discretion.
  • Disclose UGC and the identity of the user who posted it in response to a subpoena, legal process, or whenever necessary to comply with the law, prevent a crime, protect our rights or the rights of others, or enforce these Terms.
  • Terminate your access to this Site or edit or block your transmissions in our sole discretion.

  Our actions to monitor or remove UGC do not make us the owners of such content, and you will retain ownership as outlined above.

  Restrictions on User-Generated Content

  By using this Site, you agree not to upload, post, or otherwise make available any UGC that:

  • Is unlawful, harmful, hateful, threatening, abusive, harassing, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, or indecent.
  • Encourages illegal activities under criminal or civil law.
  • Is false, misleading, or fraudulent.
  • Contains the image, name, or likeness of another person without proper consent, unless you are their parent or legal guardian if under 18 years old.
  • Requests personal or private information or solicits money, goods, or services for personal gain.
  • Contains software viruses or harmful code designed to disrupt or damage software, hardware, or telecommunications systems.
  • Is commercial in nature, such as advertising or promotions.
  • Impersonates any person or entity or misrepresents your affiliation with another person or entity.
  • Violates any local, state, national, or international laws or regulations.

  By posting UGC, you represent and warrant that:

  1. You own or control all rights to the UGC and have the authority to grant the license set forth in these Terms.
  2. The UGC is accurate.
  3. Your UGC fully complies with these Terms and applicable laws and will not harm any person or entity.

  Failure to comply with these restrictions or representations may result in the removal of your content, termination of your access to the Site, or other legal actions.

• 10. Your Feedback

  While we do not claim ownership of User-Generated Content that you post on this Site, any Feedback you provide to us through this Site will become our exclusive property. By submitting Feedback, you assign to us all worldwide rights, titles, and interests in the Feedback, including all associated copyrights and other intellectual property rights.
  
  We have the right to utilize, implement, reproduce, disclose, publicly display or perform, distribute, enhance, and modify any Feedback you provide for any purpose, without limitations and without any obligation to compensate you. Therefore, we request that you refrain from submitting any Feedback that you do not wish to assign to us.

• 11. Limitation of Liability

  TO THE EXTENT PERMITTED BY LAW WE, ON BEHALF OF OUR PARENTS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE INCLUDING, WITHOUT LIMITATION, ANY DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; LOSS OF USE OR DATA; LOSS CAUSED BY A VIRUS OR THE LIKE; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY; THIRD PARTY CLAIMS; OR OTHER LOSSES, EVEN IF WE’VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE.
  
  YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS.
  
  IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN THE AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED TEN DOLLARS ($10.00).

  This Site gives you specific legal rights and you may also have other rights which vary from country to country. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions.
  
  In such a case the limitations and exclusions set out in these Terms of Use shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

• 12. Indemnification

  You agree to indemnify and hold harmless Syzygy AI LLC, its affiliates, and its agents from any claims or damages arising out of your breach of these Terms or misuse of our services.

• 13. Modifications to Terms

  We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated Terms.

• 14. Governing Law

  These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Disputes will be resolved exclusively in the courts of Miami, FL.

• 15. Termination

  We may terminate or suspend your access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms.

• 16. Entire Agreement

  These Terms, along with our Privacy Policy and any other legal notices published by Syzygy AI LLC, constitute the entire agreement between you and us concerning the use of our services. They supersede any prior agreements, communications, or understandings, whether written or oral, relating to the subject matter. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

• 17. Contact Information

  If you have any questions or concerns about these Terms, please contact us:

  Syzygy AILLC
  1850 S Ocean, Hallandale, FL 33009
  Email: support@cleanbee.ai
  Phone: +19044568075

  Last Updated: 2nd January 2025